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Recent activity by -Jeff Recent activity Votes
  • How do I track my order after it ships?

    US Shipments Upon shipment of orders to addresses in the United States, you will receive a confirmation email with tracking information. If you do not receive your confirmation email, please chec...

  • What forms of payment do you accept?

    We accept the following forms of payment: American Express Master Card Visa PayPal Discover Apple Pay We do not accept the following forms of payment: Cash Checks Money Orders Visa/MasterCard/...

  • How soon will my order ship?

     On average, orders containing in-stock items will be processed within 7-10 business days: We will automatically notify you via email once your order has shipped.During peak holiday seasons, weeken...

  • What is your returns policy?

    Items may be returned within 30 days of receiving your shipment. (Some exceptions may apply.) Returned items must be: In new condition & securely packaged CDs/vinyl/cassettes/DVDs must be unopened...

  • How are shipping charges calculated?

    Standard US/Domestic Shipping Fees:$7.99  - For orders of $49.99 and under$9.99  - For orders $50-$74.99$12.99 - For orders $75-$149.99$14.99 - For orders $150+International Shipping Fees:$15.99 - ...

  • How do I reset the password on my store account?

    If you need to reset your store account password, please click on the “Forgot Password” link on the login page.You will be prompted to enter your email address. After entering your email address in...

  • Digital download support

    Can I download digital tracks to my handheld device, iPhone, or iPad? Digital tracks cannot be downloaded directly to your handheld device, iPhone, or iPad. (some exceptions may apply…see Codec I...

  • How do you fulfill pre-orders?

    What is a Pre-Order? Any items ordered prior to the official release date are pre-orders. You will be charged for pre-order items when you place your order. When will my Pre-Order Ship? The schedul...

  • Am I able to cancel my order or edit my shipping address?

    An order begins processing as soon as it is submitted.Once an order begins processing, we cannot cancel the order, add/remove items, or update the shipping address.If you would prefer to return you...

  • Where can I review a size chart?

    All sizes are shown below in inches and may vary slightly by manufacturer: